Question 1

Are purchased credits universal across all tools? What features are included?

Accepted Answer

Yes, all credits are 100% universal across the platform. Whether obtained via subscriptions or credit packs, they can be seamlessly used across all tools: multi-layer decomposition, AI background removal, text extraction and erasure, and upcoming AI features without extra add-ons.

Question 2

How are credits calculated and deducted? Are failed tasks refunded?

Accepted Answer

Credit costs are calculated based on the processing complexity and computational cost of each tool and configuration (different tools and output settings consume different credits). The required credits are always clearly displayed before you start a run with zero hidden fees; you can track detailed deduction history for each task in your [Usage Records](/app/settings/billing?tab=usage). If a task fails, times out, or encounters an error, held credits are 100% automatically refunded immediately.

Question 3

Can I get an invoice or billing receipt? Where can I download it?

Accepted Answer

Yes. After every subscription renewal or pack purchase, a receipt is automatically sent to your registered email. You can also visit [Billing Settings](/app/settings/billing) at any time to access the customer portal, view your transaction history, and download official PDF invoices with one click.

Question 4

What is the difference between Free trial and Paid plans?

Accepted Answer

Free trial includes 20 permanent credits (no card required): one free separation, up to 4 layers, at about 1K. Paid plans unlock 16 layers, amodal background inpainting, priority GPU queues, and lossless 2K output.

Question 5

What is the difference between subscriptions and credit packs? Can they stack?

Accepted Answer

Monthly plans renew every billing cycle at the lowest rate. Credit packs are one-time buys valid for 365 days with no renewal. Both stack; soonest-expiring credits are used first.

Question 6

Do you offer refunds? What are the eligibility rules?

Accepted Answer

Yes. Eligible orders can request a refund within 3 days (minus payment fees and usage). Failed runs are 100% auto-refunded. See our full [Refund Policy](/refunds).

	Starter$9.9/month	PopularPro$29.9/month	Studio$69.9/month
Credits
Monthly credits	500 / month	2,000 / month	6,000 / month
Standard runs / month	≈ 14	≈ 58	≈ 176
Price per 1,000 credits	$19.8	$14.95	$11.65
Buy credit packs	✓	✓	✓
Output
Outputs per run	Up to 16	Up to 16	Up to 16
Output resolution	Up to 2K	Up to 2K	Up to 2K
Upload size	No limit	No limit	No limit
Images per batch	10 at a time	10 at a time	10 at a time
Service
Processing queue	Priority	Priority	Priority
Every installed tool	✓	✓	✓
ZIP download	✓	✓	✓

Pricing: Credit Packs & Monthly Plans

Credit packs

Subscription

Which plan is right for you

Billing questions

Pricing: Credit Packs & Monthly Plans

Credit packs

Subscription

Which plan is right for you

Billing questions

Are purchased credits universal across all tools? What features are included?−

How are credits calculated and deducted? Are failed tasks refunded?+

Can I get an invoice or billing receipt? Where can I download it?+

What is the difference between Free trial and Paid plans?+

What is the difference between subscriptions and credit packs? Can they stack?+

Do you offer refunds? What are the eligibility rules?+